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Privacy Policy

Privacy

Your privacy is important to 1-800-My-Solar. The following Privacy Policy (this “Policy”) discloses the information practices followed by 1-800-My-Solar with respect to your personal information we gather through our website (this “Site”), the way we use the information internally, and our policy regarding sharing information with others.

 

What Information Do We Collect

We collect information from you when you fill out our contact form. Personal information gathered on this Site means any information that is related to an identified person, or that may be used to identify an individual, including, but not limited to: first and last name; email address; a home, postal or other physical address or other contact information; title, birth date, gender, occupation, industry, or personal interests; and other information necessary or useful to provide a product or service that you have requested. You may, however, visit our site anonymously.

 

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience. Your information helps us to better respond to your individual needs.
  2. To improve our Site. We continually strive to improve our Site offerings based on the information and feedback we receive from you.
  3. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  4. To process transactions. Your information, whether public or private, will not be given, sold, or sent to any other company, other than our network of solar installers, for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.
  5. To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your requested service.

 

E-Mail Communications

E-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by telephone rather than E-mail.

We collect only those E-mail addresses that are volunteered by the visitor, through E-mail messages addressed to our company or its employees, or through visitor responses via the “contact us” portion of the Site. We use the lists of E-mail addresses for marketing purposes and to inform those interested in our products, services or other items of interest.

You may opt-out of receiving the promotional or marketing E-mails at any time by notifying us as a reply to any unwanted e-mail.

This opt-out procedure will not be available for E-mails that are necessary to provide confirmation of a completed transaction (such as a service request).

 

Third-Party Links

At our discretion, we may include or offer third-party products or services on our Site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our Site and not to information collected offline.

 

Terms And Conditions Of Use

Please also visit our Terms and Conditions of Use establishing the use, disclaimers, and limitations of liability governing the use of our Site at http://www.1800mysolar.com/en/terms-of-use

 

Your Consent

By using our Site, you consent to our online privacy policy.

 

Changes To Our Privacy Policy

By using this Site, you consent to the collection and use of your information as we have outlined in this Privacy Policy and to our Terms of Use Policy. 1-800-My-Solar may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

customer.service@1800mysolar.com

Contact Us

Please send us an email and we'll get back to you, asap.